Frequently Asked Questions (FAQ)
°How are snails raised?
Our snails are bred in the open field in a natural cycle, feeding only on vegetation sown by us every spring. Since they grow, they feed only on chard, cauliflower, alfalfa, sunflower and carrots.
°Are the snails already purged?
YES. Our snails are already purged and ready for cooking, after washing. In this regard, we refer you to the page with the exact procedure for preparing the snails
°What kind of snails are they?
The snails bred by us and for sale are of the Helix Aspersa Muller species (cornu aspersum), typical snails of the Mediterranean region with a brown/striped color and weighing between 10/14 g.
°How many snails are there in 1 kg?
Approximately one kg of snails is made up of 80/100 pieces.
°How many snails should I buy for each person?
As a guide, the quantity of snails per person for a dinner is 500g each (but here it is always at the discretion of the "good fork").
°Is it possible to purchase all year round?
We will certainly never leave you without your beloved snails.
°Are the snails shipped alive?
YES. Our company only deals with fresh products, the snails will arrive in your kitchens alive, purged and ready to cook.
°How long does it take to ship?
Your order will be processed within the day if the order is received by 3pm, otherwise it will be issued the following day, arriving in your kitchen within 24/48 hours.
°What should I do once the snails have arrived?
Once the snails have arrived, they must be opened from their packaging (bag or cardboard) and the cleaning and cooking phases can begin, which you can find summarized at the following link
°How do I preserve snails?
If you do not intend to eat the snails immediately, you can store them for up to 30 days in a cool, dry place, away from sunlight and at ROOM TEMPERATURE.
°Should I put the snails in the fridge?
NO. our snails should not be kept in the fridge, as following the natural cycle, we keep them at room temperature for their entire life stage so as not to cause them to undergo temperature stress which could lead to death.
°Can I freeze snails?
The snails can be frozen ONLY AFTER BOILED, and then defrosted and used if necessary.
°How can I cook them?
We constantly update our recipe page at the following link
https://www.lumaca-italia.it/blogs/ricette-a-base-di-lumache
°How much does shipping cost?
Shipping is free throughout the peninsula, there are supplements for the major islands and smaller islands.
°How are snails shipped?
The snails are shipped with express shipping throughout the national and European territory. The timing is 24 hours for the peninsula, 48 hours for the islands, 72 hours for European areas.
°How many days can snails travel?
The snails can travel for up to 10 days without affecting their quality and freshness.
°What is included in the free gift?
In our gift of aromatic plants based on the time of year it is possible to find in variable quantities based on the order, chilli pepper, bay leaf, rosemary, celery, carrots, wild mint, sage.
°Is it possible to pay on delivery?
It is possible to pay on delivery by selecting CASH ON DELIVERY in the last stages of the purchase. The cash on delivery service has an additional cost of 6 euros.
°Is it possible to pay by card?
YES. It is possible to pay by credit card by selecting from the various payment options
°Is it possible to pay with PayPal?
YES. It is possible to pay with PayPal by selecting from the various payment options
°Is it possible to pay by bank transfer?
YES. It is possible to pay by bank transfer by selecting from the various payment options. You will be sent an email with the details to make the payment.
°Is it possible to contact you for information?
YES. We are always at your disposal for any clarification.
Tel 3888090953 mail:info@lumaca-italia.it or via chat on the website